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In the session “Facebook Ads: Reaching Prospects Earlier In The Decision Cycle,” Sarah Smith, Manager of Online Sales Operations, Facebook, offered tips on targeting your audience, creating compelling ads and getting a solid return on investment.

Coverage of the SES San Jose conference continues at WebProNews Videos.  Stay with WebProNews for more notes and videos from the event this week.

Sarah Smith

Facebook’s mission is to give people the power to share and make the world more open. Facebook has over 250 million users globally and has open registration.

Facebook allows you to target your exact audience. With other ad options you are not able to target your exact audience.

Targeting capabilities structured and unstructured. Structured includes: location, age/birthday, gender, education, workplace, relationship and language.

Unstructured (keywords): activities, interests, music, TV, movies, and books.

Keywords are generated because users actually put these words in their profile.

Tips to top ROI on Facebook ads:

- Experiment with multiple ads
- Target relevant audiences
- Design and refresh compelling creative
- Create and optimize socially enabled landing pages
- Use Facebook reporting
- Become a fan of Facebook Ad page

Users can decide what they think of Facebook ads by giving them thumbs up or thumbs down. This can help advertisers refine their approach.

Consumers can become fans of your page via Facebook ads using links to the page.

Best practices to boost CTR:

1. Keep ads short and simple
2. Ask questions in ad text
3. Avoid overcapitalization
4. Strong call to action “ACT NOW!”
5. Mention offers or discount code

Design ads that demand attention
-target the right people and find success

Refresh creative with simple changes
-color of the image…

Exploit pockets of opportunity
Adjust landing pages for engagement
Build a fan base to connect with customers
Optimize with Facebook ad manager
Dig into Facebook reports
Report type
Set up a test with Facebook ads
Use unique tracking links to measure ROI
Experiment
Mix targeting

Question & Answer:
Are ads currently being approved only in English?

Ad approval process is being built out in Facebook to cater to other languages.

How do we use CTR versus thumbs up/thumbs down? What’s the correlation?

Not sure. Both the CTR and thumbs up/thumbs down both weigh equally.

How do you know what clickthrough rate to expect?

Advised that you bid on the high end and adjust later on. Facebook doesn’t have any benchmark right now but says that you shouldn’t expect same CTR on Google AdWords on Facebook Ads. Seen ads with high ROI and be successful with a .04 CTR.

Why do I want to target those people who are already of my page?

May not necessarily be customers yet.

What is the definition of a fan in the sense of the sales funnel?

Example is Maria Smith (?) – you get more exposure by that free exposure. A fan is a potential customer or evangelist of your business. Can also be influencers. Companies can also use it as a CRM tool to get feedback on their products.

Will Facebook be implementing tracking codes to monitor conversions?

They are looking at it – it’s a huge value for advertisers but it’s difficult for Facebook right now.

The purpose of SEO is to get your site listed in the top ten search results without having to pay to be there and without it being a local listing (although this is important) for keywords that will get you targeted visitors who are likely to spend money at your store or sign up for your newsletter, whatever you want the goal of your website to be.

But, the average website owner usually doesn’t know the difference between all of these different listings.  So let’s talk about them so that YOU are an educated consumer.

First, the Paid Listings (PPC)

In case you’re not familiar, when you do a search at Google and get a page of results, oftentimes you’ll see listings at the very top of the page which are highlighted in yellow (at Google) and you’ll see listings down the right hand side of the page.

These listings (outlined in red above) while technically on the first page of Google, pay to be listed here.  Each time someone clicks on any one of these ads, the owner of the ad has to pay a certain amount of money.  The more competitive the term, the more money you’ll have to spend per click.  Now to be fair, there are lots of little nuances that go into a PPC listing such as (as previously mentioned) how competitive a term is but other factors are how much you’re willing to pay for each click as well as how much you’re willing to budget each month for those ads to run.  So while you could split hairs and say “Well, this is a top-ten listing.” you would be right.  But, in SEO it’s our goal to get you listed in top spots without having to pay to be listed there.

SEM which stands for “search engine marketing” is a way to not only get your site listed in the top ten results at Google but also helps you place ads in the Pay Per Click marketplace so that you can get traffic to your site while you wait for the search engines to pick up and start ranking your web pages.  Now I can’t speak for all SEMs but typically across the board you’ll find that no legitimate SEO company will count this as a “top ten listing” at Google; again, because you have to pay to be listed there.

Second, the Local Listings

I’ll be the first to admit that if you have a local business whether that be in your home or an actual walk-in brick-and-mortar business, a local listing is an absolute MUST.  Google has made quite a few updates to their local listings so that you now can show up for highly competitive terms whereas before you had to state a location in your search query.  These are what local listings look like in the search results:

However, again, when we talk about a top ten listing in a search results page, we’re talking about the listings that A) you don’t have to pay for and B) the listings that aren’t local.  One flaw to a local listing is that if you’re in an area that doesn’t have a lot of competing local businesses listed in the local business area, you’re listing will not show up as a local business.  Plus, a local business listing doesn’t take into account all of the different keywords you’d want to rank well for in a search results page.

Here’s a great example I did on a search for “bicycle tires”.  Now, in my local area there are tons of bicycle shops and most if not all of them sell bicycle tires.  However notice from the screenshot below that there are no local listings like the image above shown:

Now this means that even though you have a local business that does sell bicycle tires, the local business listing doesn’t show for that topic.  To be fair, this could be due to a variety of reasons; either local business shops in my area have not created a local business listing, or if they have they have not listed bicycle tires as one of their items, or, likely, there’s just not enough local businesses to warrant a Google local listing.

This is why actual top 10 natural listings are so important…

Third, Top Ten Natural or Organic Listings

This is the cream of the crop.  This is what SEO actually does for you is get you listed in the top ten positions of a SERP (search engine results page) without having to pay for it and without worrying whether or not your local listing is going to show up at all.  If you look at the image above, and you sold bicycle tires, it is the goal of SEO to get your site listed right there in the top positions where those other sites currently reside.

Can you guarantee those listings?  Absolutely not!  How come?  Because we, as SEOs don’t control the search engines.  We aren’t privvy to all of the factors that go into a top listing at Google or any other major search engine for that matter.  We do however, understand quite a few of the factors that can make that happen.

Things such as what keywords you’re using on the page, how your website is set up (is it easy for the search engines to move through or does it stop them in their tracks?), who is linking to you, how important those links are, and tons of other little details.

So the bottom line is, the next time someone promises you “Guaranteed Top Ten Listings at Google!” read carefully because you might be in for more than you bargained for.

Watch the video to find out how you can run your own PPC campaign without spending an arm and a leg.  There are some very simple techniques that may very well improve your campaigns as soon as today.  If you don’t have a campaign, that’s fine.  This video will show you what you need to get started.

And if you’re so inclined, visit the link below to get more information.  And don’t forget about the bonus for the first 20 people!  If you missed it, it’s towards the end of the video.

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]]> http://boneheadseo.com/blog/new-video-blog-post-how-to-use-adwords-correctly/feed 0 http://boneheadseo.com/blog/googles-adwords-policy-change http://boneheadseo.com/blog/googles-adwords-policy-change#comments Thu, 19 Mar 2009 15:00:13 +0000 Kristine http://boneheadseo.com/blog/?p=250 On April 1st, 2009, Google will begin enforcing a new rule that only allows for you to use one root domain for both your display URL and your destination URL.  But first, let’s understand what these two points are.

Your Display URL is the URL that individuals see on your ad when it’s displayed in Google AdWords.
Your Destination URL is the URL where visitors go when they click on your ad.

Google’s policy now states that these must be the same URL.

To make this clear since the direct explanation from Google can be a little obscure, this means that within the same Ad Group you cannot use two different root URLs.  This means that you cannot use:

• http://www.SomeSite.com and
• http://www.SomeOtherSite.com

within the same Ad Group.
But,  you can use subdomains within that same Ad Group.  So for example, you could display http://www.SomeSite.com and have the ad land on a page at http://info.SomeSite.com.  You could also use http://www.SomeSite.com/folder/.

Google will begin to deactivate those Ad Groups that are using more than one root domain.  Again, this will start to happen on April 1st, 2009 if it hasn’t already begun.  If you want to know more about how to fix your Ad Groups so that they comply with the new policies, visit the information provided by Google.